1. The Customer.
For the purpose of this contract the ‘customer’ shall
be defined as the person whose signature is on the
order confirmation.
2. Delivery.
a) Whilst Sign Wizards will make every reasonable effort
to deliver on the date requested or agreed with the
customer, this is not always possible and for the
purposes of this contract therefore, time for the
delivery shall not be of the essence and any delivery
date is given as an estimate only.
b) It may be possible that goods are offered for
delivery earlier than indicated. At peak times customers
may be offered only one delivery date.
c) If a delivery date is rejected by the customer,
Sign Wizards cannot always guarantee an alternative
delivery date without delay.
d) Any changes to the delivery address must be communicated
to Sign Wizards either by telephone on 0116 2743401
or facsimile on 0116 2743402 or by electronic mail
to sales@signwizards.co.uk Sign Wizards will not take
any responsibility for any delays caused by changes
to the delivery address if these are not communicated
accurately and promptly.
e) All signs will be held for a maximum of 1 month
after the first delivery refusal.
f) The customer needs to be present to sign for the
delivery of the goods.
g) The standard delivery charge per order is £10
or at cost, whichever is greater.
3. Cancellation and / or Variation.
Once signed this contract may not be varied or cancelled
by the customer.
As signs are made-to-order and produced precisely to
your requirements, no refunds or exchanges can be made
unless your instructions have not been carried out,
or the item is found to be faulty.
For each sign a non-refundable deposit of 10% of the
value of the order will be payable if the order is
cancelled after 7 calendar days of being placed.
4. Refunds, Exchanges and Collection Charges.
If any sign ordered is custom made, Sign Wizards are
unable to give refunds or exchanges thereon, unless
the goods are found to be faulty. This does not affect
your statutory rights. A non refundable collection
charge of £25 will be applied to all signs
which are cancelled after delivery, unless the item
was found to be faulty.
5. Specifications.
a) It is the customers responsibility to ensure that
the premises to which the goods are to be delivered
to are fully accessible for such purpose. Sign Wizards
will not accept any liability in the event delivery
cannot be made, or is delayed due to any access to
the premises or any part thereof being too small
or otherwise unsuitable for such purposes.
b) In the event that any of the goods ordered cannot
be delivered for any of the above reasons, Sign Wizards
shall not be obliged to accept any return of the goods
concerned. In the event that Sign Wizards do agree
the return of any item, all costs associated therewith
including, but not limited to, initial delivery and
collection shall be borne by the customer.
c) All good will be made in accordance with the specifications
detailed in the quotation. It is the customers responsibility
to ensure they have read and understood such specifications.
6. Shading and Colour
Variation.
a) Due to limitations in the printing process, slight
colour variations may occur between batches of print.
Whilst Sign Wizards will make every reasonable endeavour
to minimise this, it is not always possible to eliminate
this eventuality completely. In these circumstances
Sign Wizards cannot accept any liability for shading
variations. Nothing in this clause shall affect your
statutory rights.
7. Limitation of Liability.
a) Sign Wizards shall not be liable for any indirect
or consequential loss, however arising as a result
of any act, omission, or default of Sign Wizards,
its employees, servants or agents.
b) Nothing in this contract shall act as a limitation
or exclusion of liability for death or personal injury
arising as a result of negligence of Sign Wizards,
its employees, servants or agents.
8. Force Majeure.
Sign Wizards shall not be liable for any default in
its obligations hereunder as a result of any act
of God, war, strike, act of terrorism, lockout, industrial
action, fire, flood, drought, tempest, or storage
of materials, or any other event beyond its reasonable
control.
9. General.
a) Headings - all heading are for ease of reference
only, and shall not affect the construction of this
contract.
b) Severance - any provision of this contract, which
is, or may be, held by any competent judicial authority
to be void or voidable, shall be deemed severable and
shall not affect any other provision of this contract.
c) Applicable Law - this contract is subject to the
law of England and all disputes arising here shall
be subject to the jurisdiction of the English Courts.
d) Variation - none of the terms and conditions of
this contract shall be varied except in writing and
signed by a Buying/Merchandise Manager, or Director
of Sign Wizards.
10. Payment
We require a 50% deposit from non account holders and
the remaining balance to be paid on completion of work.
Account holders balances are to be paid within 30 days
of invoice.
If balances are not paid by the due dates we will take
all steps necessary to recover outstanding debts owed
to S.W Signs Ltd.
We understand and will exercise our statutory right
to interest under The Late Payment Of Commercial Debts
(Interest) Act 1998 if we are not paid according to
the agreed terms.
Any charges incurred by S.W. Signs Ltd due to customer
late payment will be passed on to the customer, which
will be added to balances owed.
